TicketPlan Protection is offered on tickets at Blackpool’s Grand Theatre to offer a refund facility to our customers following the cancellation of tickets or packages as a result of specified unforeseen events.
TicketPlan Refund Protection provides an easy to use online add-on when booking your tickets. The refund process is quick, easy and efficient. More details on TicketPlan.
Applying for a refund
You should apply for your refund directly through TicketPlan and complete the online refund application form (link below), ensuring that you have uploaded all of the relevant documentation in support of your refund application before submitting.
Online applications are received immediately and are the preferred method of submission.
Alternatively, if you would prefer to apply for a refund by post, please download the refund application form on the above link, print it out and return it (along with all of the relevant supporting documentation) to: TicketPlan, Leigh House, Broadway West, Leigh-on-Sea, Essex, SS9 2DD.
If you have any questions, please read the FAQs on the above link.
BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY BLACKPOOL’S GRAND THEATRE AND ADMINISTERED BY TICKETPLAN ON OUR BEHALF. IT IS NOT AN INSURANCE POLICY. FAILURE TO PROVIDE APPROPRIATE DOCUMENTARY VERIFICATION MAY MEAN THAT YOUR APPLICATION IS INADMISSIBLE.
TicketPlan Limited are Appointed Representatives of Essex Financial Management Limited (“EFM”).
EFM are authorised and regulated by the Financial Conduct Authority.