YOUR VISIT

Accessibility Information

Accessibility Information

The Grand Theatre, Blackpool aims to be accessible and welcoming to all and we are committed to making your visit as easy and enjoyable as possible.

Season Brochure

A copy of our brochure is also available in large print via the website. For your comfort and safety, please inform Box Office staff of any needs you may require at the time of booking to ensure that suitable seating is allocated and other necessary arrangements made.

Download Large Print Brochure – Jan-July 16

Box Office – Booking

The Grand Theatre Box Office is located at the front of the theatre on ground level (Church Street). Our Box Office staff are always happy to assist in ticket transactions or ticket collections outside the box office – please feel free to ask.

Seating and Washrooms

Stalls seats have level access from Corporation Street and Matcham’s Bar. There are nine spaces for wheelchair users at every performance. If you have a larger or motorized chair, please inform our Box Office staff at time of booking so that we can accommodate you in comfort and safety. There is a wheelchair-accessible toilet at the rear of the Stalls.

TheSTUDIO is fully accessible to wheelchair users and access patrons via a lift from Matcham Court. There is also an accessible washroom.

Access Services

Audio description,  is offered on demand wherever possible. Look out for our audio described logo on our shows.

Registered Assistance Dogs

Registered assistance dogs are welcome. Please inform the Box Office of requirements at time of booking.

Audio Described Performances & Touch Tours

Available at certain shows as advertised in our brochure and on our website. Headsets are available for groups without a deposit. They are handed out and gathered in by a member of our team. If you are using the service as an individual then please pay a deposit of £5. Please contact the Box Office for further details.

Access for Hearing Impaired

The Grand Theatre, Blackpool has an Induction Loop. Ask for information when making your booking, or one of our staff prior to the performance. Some performances are BSL Sign Language Interpreted and are advertised in our brochure and on our website.

Wheelchair Users

We can accommodate up to nine wheelchair users in our Stalls. If you are Registered Disabled and cannot attend the performance without a companion we will offer a complimentary ticket for your companion.

Policy

The Grand Theatre’s Disability Access Policy is available to view and/or download on the Reports & Policies‘ page.

About this website

Font-control

We designed our website with everyone in mind. Our font is scaleable, and its size is determined by the settings of your browser. You can check this setting by selecting ‘Text size’ in the ‘View’ drop-down menu of your browser toolbar. The setting should be ‘Medium’ for a normal text size resolution.

1. If you use Microsoft Edge, go to the View menu, select Text Size and to increase the size, select either Larger or Largest

2. If you use Firefox, go to the View menu, select Zoom and then either Zoom in (Ctrl + +),Zoom out  (Ctrl + -) or Reset (Ctrl + 0).

3. If you use Safari, go to the View menu, select Text Size and then either Increase Ctrl + +, Decrease Ctrl + – or Normal Ctrl + 0.

Contact

If you have any queries or concerns about Access you should telephone or write to:

Accessibility
The Grand Theatre
33 Church Street
Blackpool
FY1 1HT

Telephone 01253 290111 or email access@blackpoolgrand.co.uk

Please do support audiodescription.co.uk/

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